Warranty Details
Warranty Period
Karosh products are covered under warranty for a period of 2 year from the date of purchase. During this period, we provide protection and free repair/replacement for any production or material defects.
Situations Covered Under Warranty
- Manufacturing defects
- Material defects
- Defects that may arise under standard usage conditions
Situations Not Covered Under Warranty
- Damages caused by misuse or negligence
- Damages resulting from external factors (e.g., falling, impact, chemical exposure, etc.)
- Repairs or interventions carried out by unauthorized individuals
- Changes made to the original structure of the product
Shipping Costs for Warranty Claims
- For warranty claims, shipping costs will be covered by us once, for the first service request.
- For non-warranty-related returns, the shipping cost must be covered by the customer.