Order and Delivery

Order & Delivery Procedure

We offer free shipping service for all orders of 1000TL and above within Turkey. All orders are insured and shipped. After your order is shipped, you will receive an e-mail with tracking details. You can follow the status of your order by clicking the link in the e-mail. Your order will be shipped to your address within 10 business days at the latest. Products in stock are shipped within 1 to 3 business days. Shipping time for out-of-stock products may vary depending on production time. If a product you ordered is out of stock, you will be notified by an authorized person.

Once the order has been placed, you will have 3 hours to make any changes to the order through the system, including cancellations. If you need help choosing a different size, diameter, color or length for your order, or if you would like to create a personalized order, you can contact our Customer Service team at [email protected] prior to your order.